Shipping policy

Shipping Policy

Thank you for shopping with Made With Love Collection! We're delighted to help you celebrate the people and moments that matter most.

Made-to-Order Products

Most of our products are thoughtfully made to order through our fulfillment partners, ShineOn and CustomCat.

Production and shipping are separate stages of the fulfillment process. Delivery estimates begin once your order has been produced and shipped.

Processing and Production Times

  • ShineOn products: Most products are prepared for shipment within approximately 1–4 business days. Certain products may require up to 5 business days.

  • CustomCat products: Production times vary by product and order volume. Additional processing time is required before shipping.

Production may take longer during holidays and other periods of high demand.

Shipping Destinations and Estimated Delivery Times

United States — Our Primary Shipping Market

  • ShineOn Standard Shipping: Approximately 2–5 business days in transit.

  • CustomCat Economy Shipping: Approximately 2–6 business days in transit within the contiguous United States.

Canada

  • ShineOn Standard Shipping: Approximately 4–8 business days in transit.

  • CustomCat: Shipping times vary by product, destination, and available shipping service.

Other International Destinations

  • ShineOn International Standard Shipping: Approximately 3–10 business days in transit for eligible products and destinations.

  • CustomCat International Shipping: Approximately 1–4 weeks in transit, depending on the destination.

Not all products are available for shipping to every country. Product eligibility and available shipping options are determined by the destination and fulfillment provider.

Shipping Costs

Shipping charges vary based on the product, quantity, destination, and selected shipping service. Applicable charges are displayed at checkout.

Tracking Your Order

Once your order ships, tracking information will be provided by email when available. Tracking updates may be limited or delayed for certain international shipments, particularly during customs processing.

Orders Containing Multiple Products

Our products are fulfilled by different partners. If you purchase multiple items, they may ship separately and arrive on different dates.

Holiday and Carrier Delays

All production and shipping timeframes are estimates, not guarantees. Delivery may be affected by holiday demand, weather, carrier disruptions, customs clearance, or other circumstances beyond our control.

We recommend placing time-sensitive gift orders early.

Questions or Shipping Concerns

If you have questions about your order or experience a delivery issue, please contact us at contact@breezytees.ca. We're happy to help investigate and assist with the next steps.

For information about returns, refunds, and replacements, please refer to our Refund Policy.